Can't send emails using hmail mail server

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Scorpinus
Posts: 3
Joined: Tue Aug 04, 2009 11:38 pm

Can't send emails using hmail mail server

Post by Scorpinus »

I setup an outbound mail server account. I entered smtpauth.rollernet.us with port 2525 as the smtp relay server in hmail. I used the outbound account information.

But I keep getting:
Error Type: SMTP
Remote server (208.79.240.5) issued an error.
hMailServer sent: <Password removed>
Remote server replied: 535 5.7.0 Error: authentication failed: UGFzc3dvcmQ6

Any ideas?
RollerNetSupport
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Posts: 598
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Post by RollerNetSupport »

That error typically indicates a password mismatch. We recommend changing the password and trying again.
Technical Support support@rollernet.us
Roller Network LLC
Scorpinus
Posts: 3
Joined: Tue Aug 04, 2009 11:38 pm

Post by Scorpinus »

I have, multiple times even with easy passwords like test12345.

Tryed different account types (single, any and mail server) and no luck...
Scorpinus
Posts: 3
Joined: Tue Aug 04, 2009 11:38 pm

Post by Scorpinus »

I think I fixed it. I'll post the solution for future users.

In main.inc.php (the hmail config file) I set the following line to 'check'

$rcmail_config['imap_auth_type'] = check;

And now it suddenly works.
RollerNetSupport
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Posts: 598
Joined: Wed Nov 17, 2004 10:05 pm
Location: Nevada
Contact:

Post by RollerNetSupport »

We did a little research on the issue and your solution is correct. It was giving an invalid password error because the password request method didn't match.

Our servers only accept "plain" type authorizations and expect that the client will open a secure connection using SSL or TLS if security is needed.
Technical Support support@rollernet.us
Roller Network LLC
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