Sorry, I am foreigner :) i.e. UTF-8 characters in my profile

mikrub · Post by **mikrub** » Sun Sep 21, 2008 2:08 pm

Dear staff,
I'd really need to have my company name and address in my invoices written in Chinese characters, otherwise i cannot use such invoices as expenses (tax-wise).
When i try to write 北京 or whatever else in https://acc.rollernet.us/account/preferences.php, the form submits correctly but every non-ASCII character simply disappears.
Could you please have a look?
Thanks a lot,

Michele
uid: mikrub

mikrub · Post by **mikrub** » Sun Sep 21, 2008 2:09 pm

See, in the forum the Chinese characters are still there

Post by **RollerNetSupport** » Sun Sep 21, 2008 11:14 pm

There was a long standing issue with the Authorize.net card processor dying on non-ascii characters so we just stripped them out rather than investigating in-depth at the time. We'll revisit this issue.

mikrub · Post by **mikrub** » Mon Sep 22, 2008 1:42 am

Hi,
I would need this in the "Street address", "City" and "Company" fields of the preferences page, while the creditcard details can be ascii.
Thanks again, ciao

Michele

Post by **RollerNetSupport** » Sun Sep 28, 2008 11:43 pm

We've made the changes required for UTF-8 support. We're in the process of testing a few things before we release the changes.

Post by **RollerNetSupport** » Tue Sep 30, 2008 12:15 am

UTF-8 support has been added to our control center. In particular, all of the billing related fields should be UTF-8 safe, and we have changed all general encoding to UTF-8 as well. Please let us know if you have any problems with our implementation. Thanks!

mikrub · Post by **mikrub** » Tue Sep 30, 2008 3:21 am

It works, thanks a lot!

sttng359 · Post by **sttng359** » Mon May 25, 2009 12:47 am

Just as a minor side note, I had to instruct my browser to use UTF-8 in order to see the Chinese characters as the webpage has a meta tag in it instructing the browser to use iso-8859-1.

Post by **RollerNetSupport** » Mon May 25, 2009 11:28 am

Which part? The account control center or somewhere else?

sttng359 · Post by **sttng359** » Mon May 25, 2009 11:41 pm

Actually, I was just referring to the forums which seem to have an explicit meta tag declaring the encoding to be iso-8859-1. The AAC and all webpages available under https:// seem to advertise utf-8 for their encoding in the HTTP Content-type header, however, all static pages under http:// do not report an encoding and my Firefox browser auto-detects the encoding to be iso-8859-1. I made the above comment because on this post, I had to change the page encoding to UTF-8 for the original authors Chinese characters to show up correctly.

Post by **RollerNetSupport** » Tue May 26, 2009 9:37 am

We modified the meta tag language template for the forums to UTF-8 instead of iso-8859-1 (their default for "English" mode).