logs for the delivery side of outgoing mail???

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th0th
Posts: 1
Joined: Tue Nov 22, 2022 7:31 am

logs for the delivery side of outgoing mail???

Post by th0th »

Hi,

I've had rollernet set up as a smarthost for my outgoing mail for a few years without issue. A mail recipient recently complained that she was consistently not receiving my emails. I can see in my logs that my server processes the email and forwards it to rollernet. I can see in the rollernet logs that rollernet receives the email and queues it up for delivery. But it appears I do not have access to the delivery logs for outgoing mail from rollernet? Is this something that is or can be made available for users?

Thanks,
Ken
Seth
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Posts: 309
Joined: Sun Aug 30, 2009 10:44 pm
Location: Nevada
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Re: logs for the delivery side of outgoing mail???

Post by Seth »

For the delivery half of submitted mail just email support with the instance ID and we will send the logs to you.
Seth Mattinen, Roller Network LLC
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