Help to get messages in the log files / 0 messages in queue

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harhar825
Posts: 1
Joined: Mon May 16, 2005 1:15 pm

Help to get messages in the log files / 0 messages in queue

Post by harhar825 »

hi
i just setup my account with you guys for backup mail server
i made a mistake when i setup my dns for :
MX 0 mail.yourserver.net
i set it to 10
i fixed it now
so my mail wasnt working for a day
i have 16 messages in my logs
but when i goto:
Mail Queue: mail.rollernet.us

Mail Queue: mail2.rollernet.us

they both say:

0 messages in queue


any way i can get these messages?

any help or ideas would be greatly apperiated
thank
you
RollerNetSupport
Site Admin
Posts: 598
Joined: Wed Nov 17, 2004 10:05 pm
Location: Nevada
Contact:

Post by RollerNetSupport »

The logs only indicate how a message was received by our inbound processing system; it could still be rejected after the fact. In the account manager, check the "Outgoing" mail logs. If you see a "mail loops back" error, then they were bounced.

If the queue is empty, then we no longer have the messages, and we can't recover them.
Technical Support support@rollernet.us
Roller Network LLC
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