Not receiving webforms

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drikkie
Posts: 10
Joined: Fri Dec 18, 2009 1:50 pm

Not receiving webforms

Post by drikkie » Mon Feb 06, 2012 5:46 am

Hello everyone,

We have a customer who uses webforms. This form is mailed through the rollernet system and then delivered in a rolelrnet pop-mailbox.

They use the following smtp server: smtp.priorweb.be

If they send it from a mail client, the mail is delviered in the mail system.

If the webform is send from the website, it is not delivered and there is no accept/bounce entry in rollernet.

Anyone a clue what happens here? It worked before and suddenly stopped! I checked all blacklists already, but no luck...

Regards, Dirk

Seth
Site Admin
Posts: 293
Joined: Sun Aug 30, 2009 10:44 pm
Location: Nevada
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Re: Not receiving webforms

Post by Seth » Mon Feb 06, 2012 9:53 am

I'm not seeing any connections from IP 62.182.60.81 in our raw logs, so beyond that I couldn't say. You'd have to look at that server to see why it isn't making an outgoing SMTP connection.
Seth Mattinen, Roller Network LLC

drikkie
Posts: 10
Joined: Fri Dec 18, 2009 1:50 pm

Re: Not receiving webforms

Post by drikkie » Mon Feb 06, 2012 11:14 pm

Thanks for your reply Seth... I'll tell them they have to fix their webform.

Regards, Dirk

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