Problem with new added domain

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drikkie
Posts: 10
Joined: Fri Dec 18, 2009 1:50 pm

Problem with new added domain

Post by drikkie »

Hello everyone,

I might have a stupid question, but I looked in all the options I could think of, but did not find the answer.

We added a new domain to rollernet, and when the mail is processed by Rollernet, the sender gets an undeliverable message return. Here is a part of the message header:

Subject: Returned mail: see transcript for details
Auto-Submitted: auto-generated (failure)
Received-SPF: none (mail.rollernet.us: domain of does not designate permitted sender hosts)
X-Rollernet-Abuse: Processed by Roller Network Mail Services. See our abuse policy at http://rollernet.us/abuse.php
X-Rollernet-Tracking: Tracking ID 531a.4b541e82.9520a.0

Can someone explein to me what is going on?

Regards, Dirk
flexxcom
Posts: 12
Joined: Fri Jul 11, 2008 5:44 am

Re: Problem with new added domain

Post by flexxcom »

You have an SPF record set in your DNS settings.
This record describes which server is allowed to send mail for that domain. (http://en.wikipedia.org/wiki/Sender_Policy_Framework)
You should add mail.rollernet.us an mail2.rollernet.us to this record.
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