Mail loops back on itself

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dmine45
Posts: 2
Joined: Thu Jun 15, 2006 2:59 pm

Mail loops back on itself

Post by dmine45 »

I just signed up for SMTP Redirection for my domain.

I thought I set up everything correctly. But when I send a test E-mail to my system, it bounces with "loops back to myself" message from Roller.

Any thoughts as to what I may be doing wrong?
RollerNetSupport
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Post by RollerNetSupport »

Usually this means the domain is in Secondary MX mode when it should be in SMTP Redirection mode. The "loops back to self" error means that the MX records say our servers are the final destination, but the configuration in the account manager is set for secondary.
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Roller Network LLC
dmine45
Posts: 2
Joined: Thu Jun 15, 2006 2:59 pm

Post by dmine45 »

I figured out what it was. I have a domain AND a sub-domain. I thought redirecting everything to Roller from all sub-domains would work, but I found out that I needed to have a redirection entry on Roller for each sub-domain. Once I did that, it worked fine.

Now on to fine tune the other settings..
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