Sieve/IMAP flags problem

[bobpullen]

Sieve/Roundcube IMAP flags problem

Bit of an odd one this.

I have a sieve script that forwards certain messages to an external email address based on subject line, marks them as read and then moves them into my trash folder as follows:

Code: Select all

{
	redirect :copy "me@privacy.net";
	addflag "\\Seen";
	fileinto "Deleted Items";
}

Since moving my mail to Rollernet, I'm noticing an odd problem when using Roundcube.

The sieve script is serving it's purpose, however Roundcube seems to be seeing the moved messages as unread:



Which is odd because when I click into the folder, the messages are marked as read:



No amount of refreshing/moving from folder to folder/logging out/back in seems to help. Similar behaviour is witnessed using other email clients (notably the K9 Android app).

Any ideas? I've tried using both the imap4flags and the depreciated imapflags extensions:

Code: Select all

require ["copy","fileinto","imap4flags"];

and:

Code: Select all

require ["copy","fileinto","imapflags"];

Thanks,

Bob.

[Seth]

Live example I use to save sent mail server side (with email address removed):

Code: Select all

require ["fileinto", "imap4flags", "reject", "copy", "vacation", "enotify", "variables"];
if header :is "X-Rollernet-AuthMirror" "x@x.x" {
  addflag "\\Seen";
  fileinto "Sent";
  stop;
}

There is extra stuff in the require for stuff not shown here, not likely needed for just addflag.

[bobpullen]

Presumably your Sent items don't display as unread in Roundcube Seth?

Regardless, your rule isn't quite the same as mine. I'm forwarding mail to an external address using the redirect feature of the fileinto extension.

Are you able to try replicating the problem from your side using a similar rule?

Probably worth me mentioning that the Sieve script works fine using an alternative mailhost/Roundcube installation where it doesn't exhibit this behaviour.

[Seth]

Flags work fine for me; I don't have a special account, our internal accounts use the same system customers do (even the control center there's no "admin" side).

[Seth]

On the server it has:

Code: Select all

addflag "Seen";

The slashes are missing, these are required.

Edit: our simple managesieve uploader: https://acc.rollernet.us/mail/sieve

[bobpullen]

Sure they were there initially, I'll add them again and see how I get on...

[bobpullen]

Sorted. Seems to be working as intended now. Thanks Seth