Mail Log Collection Trouble

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Mail Log Collection Trouble

Post by RollerNetSupport » Tue Jul 21, 2009 9:54 am

On July 20, 2009 around 11:00 local time the processor that collects mail logs for the account control center from their staging queues stopped working (although the daemon was still running). We fixed the problem, however there is a backlog of several million logging entries that are currently being processed.

Due to the amount of data pending processing, queries to the mail logs were resulting in spinlock timeouts. As such, we have disabled mail log access until the backlog has cleared.

No logging information has been lost.
Last edited by RollerNetSupport on Tue Jul 21, 2009 12:10 pm, edited 1 time in total.
Technical Support support@rollernet.us
Roller Network LLC

RollerNetSupport
Site Admin
Posts: 850
Joined: Wed Nov 17, 2004 10:05 pm
Location: Nevada
Contact:

Post by RollerNetSupport » Tue Jul 21, 2009 12:10 pm

All outstanding logs have been processed. Mail log access has been re-enabled.
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