Search found 598 matches

by RollerNetSupport
Thu Jul 02, 2009 3:52 pm
Forum: Support
Topic: Roller Network's Big Move (we're building a new datacenter)
Replies: 2
Views: 6136

Also, we've started pre-sales for colocation services at our new facility. If you mention this post and sign a sales contract with the pre-sales deposit before our grand opening in October, we'll give you a %20 discount on first three months. Email us for details on our colocation services.
by RollerNetSupport
Thu Jun 11, 2009 12:00 pm
Forum: Support
Topic: message deferred
Replies: 1
Views: 4958

There's really no way of knowing. The destination server could have sent a TCP RST packet or dropped the connection mid-handshake, failed to send a SYN packet, etc.
by RollerNetSupport
Thu Jun 04, 2009 11:22 am
Forum: Suggestion Box
Topic: DNSSEC
Replies: 10
Views: 21158

Server "ns2.rollernet.us" is now running BIND 9.5.1.
by RollerNetSupport
Wed Jun 03, 2009 8:03 am
Forum: Support
Topic: smtpauth not over port 25
Replies: 4
Views: 6687

Incoming and outgoing mail are treated separately. For incoming mail, you set the MX records for your domain to our mail servers and use SMTP Redirection to redirect it to the designated server on an alternate port. This is configured at: https://acc.rollernet.us/mail/ For outgoing mail submission (...
by RollerNetSupport
Tue Jun 02, 2009 6:28 pm
Forum: Support
Topic: smtpauth not over port 25
Replies: 4
Views: 6687

Do you mean trying to get our AUTH server (smtpauth.rollernet.us) to connect to a destination server on a port other than 25? We're not quite sure what you're trying to accomplish since AUTH, mail forwarding, and ETRN are all unrelated to each other.
by RollerNetSupport
Tue May 26, 2009 9:37 am
Forum: Support
Topic: Sorry, I am foreigner :) i.e. UTF-8 characters in my profile
Replies: 10
Views: 11369

We modified the meta tag language template for the forums to UTF-8 instead of iso-8859-1 (their default for "English" mode).
by RollerNetSupport
Tue May 26, 2009 8:15 am
Forum: Support
Topic: Sieve errors resulting in lost email
Replies: 2
Views: 4772

If a folder doesn't exist it will auto-create it the first time it's used. However, it won't auto-subscribe to folders it creates; the net result is mail delivered to a hidden folder. You can have folders "ancestry" and "Ancestry" exist simultaneously because it's case-sensitive....
by RollerNetSupport
Mon May 25, 2009 11:28 am
Forum: Support
Topic: Sorry, I am foreigner :) i.e. UTF-8 characters in my profile
Replies: 10
Views: 11369

Which part? The account control center or somewhere else?
by RollerNetSupport
Sun May 24, 2009 10:22 am
Forum: Suggestion Box
Topic: More Log Enhancements
Replies: 2
Views: 6996

An "All Domains" option has been added to the mail logs.
by RollerNetSupport
Sun May 24, 2009 9:13 am
Forum: Suggestion Box
Topic: DNSSEC
Replies: 10
Views: 21158

We're still running Debian "oldstable" on the secondary nameservers, but we're slowly making the rounds and upgrading everything to the current "stable" tree after testing to make sure the upgrade procedure doesn't blow anything up. It's just a matter of time, possibly within the...
by RollerNetSupport
Mon May 18, 2009 10:37 am
Forum: Suggestion Box
Topic: Email reports Mail usage/Blocked Spam
Replies: 5
Views: 11696

Right now we're working on restoring the reseller accounts option since we had several requests to bring it back. It will probably take several weeks to finish that, then we'll work on finishing up the automatic logs.
by RollerNetSupport
Wed May 06, 2009 10:36 am
Forum: Suggestion Box
Topic: External POP retrieval
Replies: 4
Views: 9453

1) Editing is a possibility; we just did it this way because it was faster to get it deployed rather than spend the extra time on more validation code. When we revisit it we'll add some basic modification functions. 2) Unfortunately this is impossible with our design; all of the pollers run under a ...
by RollerNetSupport
Wed May 06, 2009 10:04 am
Forum: Support
Topic: Newsletters
Replies: 1
Views: 4684

It's generally acceptable. If there's enough dead/broken addresses on the list to set off our trouble pagers (because it pushes the queue over our monitoring threshold), or AOL recipients who like to click "this is spam" on every message they get, or if every mailing generates a lot of com...
by RollerNetSupport
Thu Apr 30, 2009 1:16 pm
Forum: Support
Topic: Zone Listing Information
Replies: 6
Views: 7826

We just added a very quick raw output mode to Primary DNS until we can spend some more time on it. There's a link at the bottom of the zone list that says "Show Raw Data (CSV)". It's probably also useful to people who want to see how records are being served up.
by RollerNetSupport
Thu Apr 30, 2009 11:36 am
Forum: Support
Topic: Zone Listing Information
Replies: 6
Views: 7826

Yeah, we mean CSV. We can add it to both the API and the web front end. Adding hooks to the API has really been more of an "on request" thing because the interest level isn't that high for it.

We'll try to have it done next week.