Search found 309 matches
- Mon Oct 11, 2021 9:18 am
- Forum: Suggestion Box
- Topic: DKIM?
- Replies: 6
- Views: 118479
Re: DKIM?
I suppose I can just set it up in the back end and have everyone email us their private DKIM key for now. The real delay is that we have to change jQuery versions (not because we need anything in newer versions but because PCI compliance simply tags it as "too old") which broke basically e...
- Wed Oct 06, 2021 1:02 pm
- Forum: Support
- Topic: TLS Certificate error
- Replies: 3
- Views: 9003
Re: TLS Certificate error
On September 30th 2021, the old Let's Encrypt cross-signed root certificate expired. The error message indicates that your system doesn't have the current root certificate installed, which you may need to do so manually if the system is very old or hasn't had updates applied that include current set...
- Sun Dec 13, 2020 2:20 pm
- Forum: Suggestion Box
- Topic: 2 factor with google?
- Replies: 3
- Views: 17420
Re: 2 factor with google?
Email your key IDs to support@rollernet.us with your account name.
- Sun Dec 13, 2020 2:17 pm
- Forum: General Discussion
- Topic: Two factor authentication
- Replies: 7
- Views: 20505
Re: Two factor authentication
Yubikey can be enabled in Roundcube webmail under Settings -> Server Settings
For the account control center email your key IDs to support@rollernet.us with your account name.
For the account control center email your key IDs to support@rollernet.us with your account name.
- Mon Nov 16, 2020 3:20 pm
- Forum: Support
- Topic: Recent outage of all mail
- Replies: 5
- Views: 10919
Re: Recent outage of all mail
It seems that your DNS is messed up, as you may have guessed. Unfortunately there's nothing we can do to fix that since we aren't hosting your DNS. Have you contacted your hosting service and registrar and informed them of the issue? If you're having problems with your current DNS host you could try...
- Sun Jul 19, 2020 2:03 pm
- Forum: Support
- Topic: SMTP on 587
- Replies: 3
- Views: 8938
Re: SMTP on 587
The short answer is you don't. Mail servers of the world expect port 25.
We have our SMTP Redirection service to accept mail, queue it, then send it to you on a different port when port 25 is blocked.
We have our SMTP Redirection service to accept mail, queue it, then send it to you on a different port when port 25 is blocked.
- Mon Feb 03, 2020 12:05 pm
- Forum: Support
- Topic: Cannot connect to smtpauth.rollernet.us
- Replies: 2
- Views: 9645
Re: Cannot connect to smtpauth.rollernet.us
A list of ports can be found on the Outbound Mail help page of the control center:
https://acc.rollernet.us/help/mail/outbound.php
Also keep in mind that IP addresses can become blocked if they are associated with too many failed username/password attempts.
https://acc.rollernet.us/help/mail/outbound.php
Also keep in mind that IP addresses can become blocked if they are associated with too many failed username/password attempts.
- Thu Jan 30, 2020 6:09 pm
- Forum: Support
- Topic: Sporadic Login Failures with various clients
- Replies: 3
- Views: 9744
Re: Sporadic Login Failures with various clients
The concurrent connection count for a given IP+user pair is currently set to 25. I don't remember the last time we increased it, but it's never been decreased. I could try increasing it to 30. The catchall and your personal account would not be counted together; even though they're behind the same I...
- Wed Aug 28, 2019 6:40 am
- Forum: General Discussion
- Topic: DNS API - TXT record update
- Replies: 7
- Views: 31855
Re: DNS API - TXT record update
We can look into this.
- Mon Jul 22, 2019 11:46 am
- Forum: Support
- Topic: CAA Mandated by CA/Browser Forum
- Replies: 17
- Views: 28851
Re: CAA Mandated by CA/Browser Forum
Not yet.
- Tue May 28, 2019 8:20 am
- Forum: Support
- Topic: Host 'acc.rollernet.us' is blocked because of many connection errors; unblock with 'mysqladmin flush-hosts'
- Replies: 3
- Views: 9886
Re: Host 'acc.rollernet.us' is blocked because of many connection errors; unblock with 'mysqladmin flush-hosts'
I believe I've tracked this down to someone abusing the API interface, so I'm going to make some small adjustments to the API to hopefully address it.
- Sun Feb 24, 2019 10:21 am
- Forum: Support
- Topic: CAA Mandated by CA/Browser Forum
- Replies: 17
- Views: 28851
Re: CAA Mandated by CA/Browser Forum
I'm working on the last round of backend updates today before we progress to the next update that will add new record types.
- Fri Feb 22, 2019 9:02 am
- Forum: Support
- Topic: Host 'acc.rollernet.us' is blocked because of many connection errors; unblock with 'mysqladmin flush-hosts'
- Replies: 3
- Views: 9886
- Tue Feb 05, 2019 11:17 am
- Forum: Support
- Topic: EDNS Compliance Issues
- Replies: 3
- Views: 10603
Re: EDNS Compliance Issues
We do of course plan to continue upgrading PowerDNS, but we are doing so in incremental steps without making large version jumps because we need to make sure DNSSEC enabled zones don't break in the process. It's more critical to us to continue serving zones uninterrupted. When we perform an upgrade ...
- Tue Feb 05, 2019 10:57 am
- Forum: Support
- Topic: EDNS Compliance Issues
- Replies: 3
- Views: 10603
Re: EDNS Compliance Issues
Our servers do support EDNS properly (no firewall inspection, no TCP blocking), but appear to fail the ednscomp test because of how it performs the tests.
The bug is noted here:
https://github.com/PowerDNS/pdns/issues/6806
The bug is noted here:
https://github.com/PowerDNS/pdns/issues/6806