Search found 304 matches

by Seth
Sat Oct 03, 2009 8:01 pm
Forum: System Status Archives
Topic: DNS Pool Fault
Replies: 4
Views: 6676

It looks like the PowerDNS Recursor instances died.
by Seth
Sat Oct 03, 2009 7:55 pm
Forum: System Status Archives
Topic: DNS Pool Fault
Replies: 4
Views: 6676

DNS Pool Fault

We experienced an general failure of our DNS caching pool for unknown reasons. We are looking in to it.
by Seth
Fri Sep 25, 2009 10:41 am
Forum: Support
Topic: Mail mirror inquiry
Replies: 2
Views: 2038

It is impossible to mirror messages that don't pass through our servers. In order to mirror copies of all incoming mail you would either have to set up some kind of intercept on your mail server to send copies to us, or use SMTP Redirection to pass all mail through us before sending to your mail ser...
by Seth
Tue Sep 22, 2009 12:20 am
Forum: Suggestion Box
Topic: Email reports Mail usage/Blocked Spam
Replies: 5
Views: 6468

We're currently in a development freeze due to the move and not working on any changes at the moment. It won't be until after the facility move has completed that I'll be able to get back to the request list.
by Seth
Tue Sep 22, 2009 12:18 am
Forum: Suggestion Box
Topic: API for primary DNS
Replies: 5
Views: 6536

Normally I'd say a few weeks at the most, but right now we're under a development freeze due to the move. As soon as we're situated in the new facility and everything is in order, I'll get back to the request list.
by Seth
Sat Sep 19, 2009 11:36 am
Forum: Suggestion Box
Topic: API for primary DNS
Replies: 5
Views: 6536

We can add Primary DNS to the API.
by Seth
Tue Sep 15, 2009 9:37 am
Forum: System Status Archives
Topic: Sprint Trouble, ID #561
Replies: 2
Views: 5598

Everything appears to be back to normal. We considering this issue resolved.
by Seth
Tue Sep 15, 2009 9:36 am
Forum: System Status Archives
Topic: Sprint Trouble, ID #561
Replies: 2
Views: 5598

Sprint confirmed that router sl-gw34-stk had crashed.
by Seth
Tue Sep 15, 2009 8:20 am
Forum: System Status Archives
Topic: Sprint Trouble, ID #561
Replies: 2
Views: 5598

Sprint Trouble, ID #561

Our circuit to Sprint bounced this morning, but when it came back up, we weren't receiving any routes via BGP from Sprint. As a precaution we've temporarily shut the BGP session down until we can contact someone at Sprint.
by Seth
Mon Sep 07, 2009 9:07 pm
Forum: Support
Topic: Addressing folders in mailbox domains
Replies: 2
Views: 2205

I just created account "test+ext@rollermail.net" myself and it was bounced. It's been years since I've looked at the rollermail.* settings, perhaps it isn't set to + as I figured it should be. I'll have to look in to that as it's never come up before.
by Seth
Mon Sep 07, 2009 9:05 pm
Forum: Support
Topic: Addressing folders in mailbox domains
Replies: 2
Views: 2205

There's nothing I'm aware of preventing "user+ext@domain" from working. I use it quite often myself to tag various things. The rollermail.* domains are configured to use + as the address extension only. We also support - and . for extensions but there's no way to change it per-address, only per-doma...
by Seth
Mon Sep 07, 2009 8:56 pm
Forum: Support
Topic: Forwarding does not allow . and / in mail address
Replies: 1
Views: 1816

Forwarding entries should allow "." so we'll have to double check that. If it doesn't, it's mistake on our part. It's not likely we'll open up to adding / because it's quite exotic and will cause problems injecting it into the path when saving the message to the mail box (which assembles the maildir...
by Seth
Fri Sep 04, 2009 6:49 pm
Forum: System Status Archives
Topic: Odd Mail Behavior
Replies: 4
Views: 6068

No problems have been observed in the last hour and a half; we're considering this issue resolved.