Search found 10 matches

by drikkie
Mon May 13, 2013 5:41 am
Forum: Support
Topic: Problem receiving mailform
Replies: 1
Views: 10013

Problem receiving mailform

Hello Seth, I have a client who has a webform on their website, but the do not receive the webform in their mailbox. It even does not reach the incoming queue or it gives a bounce message in the incoming logs. The form is created in wordpress. In the form they have receive address, webfrom@domain.nl...
by drikkie
Thu Feb 21, 2013 11:30 pm
Forum: Support
Topic: Bounce Messages
Replies: 4
Views: 13320

Re: Bounce Messages

Hi Minsk, Thanks for your answer, but this is not what I mean. We want to get the bounce messages that are created by our own mailserver deliverd to the sender of the mail. At this moment, the messages get bounced back to rollernet, en then they are 'dropped' and not put through to the send of the e...
by drikkie
Thu Feb 14, 2013 3:48 am
Forum: Support
Topic: Bounce Messages
Replies: 4
Views: 13320

Bounce Messages

Hello Support, Just a quick question. We have one customer who really really really want to have bounce messages back to the mail sender if a mail is e.g. too big and bounced from the local mailserver. is there any way that we can configer this in Rollernet, or is there for this one customer a worka...
by drikkie
Mon Feb 06, 2012 11:14 pm
Forum: Support
Topic: Not receiving webforms
Replies: 2
Views: 10362

Re: Not receiving webforms

Thanks for your reply Seth... I'll tell them they have to fix their webform.

Regards, Dirk
by drikkie
Mon Feb 06, 2012 5:46 am
Forum: Support
Topic: Not receiving webforms
Replies: 2
Views: 10362

Not receiving webforms

Hello everyone, We have a customer who uses webforms. This form is mailed through the rollernet system and then delivered in a rolelrnet pop-mailbox. They use the following smtp server: smtp.priorweb.be If they send it from a mail client, the mail is delviered in the mail system. If the webform is s...
by drikkie
Tue Apr 26, 2011 5:18 am
Forum: Support
Topic: Outbound mail - not accepting Out of Office
Replies: 1
Views: 6228

Outbound mail - not accepting Out of Office

Hello, We use an Outbound Mail account for a client. The outbound mail does not accept the Out of Office messages generated by the Exchange 2007 server. The 'from' field is empty in the message and the message gets 'deferred' in the Outbound logs. I can understand this is because of spammers, but is...
by drikkie
Mon Jan 18, 2010 12:54 am
Forum: Support
Topic: Problem with new added domain
Replies: 1
Views: 4799

Problem with new added domain

Hello everyone, I might have a stupid question, but I looked in all the options I could think of, but did not find the answer. We added a new domain to rollernet, and when the mail is processed by Rollernet, the sender gets an undeliverable message return. Here is a part of the message header: Subje...
by drikkie
Sun Dec 20, 2009 11:45 pm
Forum: Support
Topic: Banned for not honoring unsubscribe requests
Replies: 4
Views: 6656

Re: Banned for not honoring unsubscribe requests

Seth,

Thanks for your help.

Dirk
by drikkie
Sun Dec 20, 2009 12:59 am
Forum: Support
Topic: Banned for not honoring unsubscribe requests
Replies: 4
Views: 6656

Re: Banned for not honoring unsubscribe requests

Hello Seth,

Thanks for your quick reply.

Can you please try to remove the entry from the blacklist rollernet uses?

Please let me know if this causes any problems.

Beste regards,

Dirk
by drikkie
Sat Dec 19, 2009 5:19 am
Forum: Support
Topic: Banned for not honoring unsubscribe requests
Replies: 4
Views: 6656

Banned for not honoring unsubscribe requests

Hello Everyone, One of my clients is using the Roller Network for a long time already. At once the delivery of one of his favourite newsletters stopped. He checked with me, I found no problems in server/spam filtering, even worse, the messag never reaches the roller network servers. We check with th...