Search found 323 matches

by Seth
Sun Dec 13, 2020 2:20 pm
Forum: Suggestion Box
Topic: 2 factor with google?
Replies: 3
Views: 8176

Re: 2 factor with google?

Email your key IDs to support@rollernet.us with your account name.
by Seth
Sun Dec 13, 2020 2:17 pm
Forum: General Discussion
Topic: Two factor authentication
Replies: 7
Views: 9488

Re: Two factor authentication

Yubikey can be enabled in Roundcube webmail under Settings -> Server Settings

For the account control center email your key IDs to support@rollernet.us with your account name.
by Seth
Mon Nov 16, 2020 3:20 pm
Forum: Support
Topic: Recent outage of all mail
Replies: 4
Views: 1087

Re: Recent outage of all mail

It seems that your DNS is messed up, as you may have guessed. Unfortunately there's nothing we can do to fix that since we aren't hosting your DNS. Have you contacted your hosting service and registrar and informed them of the issue? If you're having problems with your current DNS host you could try...
by Seth
Sun Jul 19, 2020 2:03 pm
Forum: Support
Topic: SMTP on 587
Replies: 3
Views: 836

Re: SMTP on 587

The short answer is you don't. Mail servers of the world expect port 25.

We have our SMTP Redirection service to accept mail, queue it, then send it to you on a different port when port 25 is blocked.
by Seth
Mon Feb 03, 2020 12:05 pm
Forum: Support
Topic: Cannot connect to smtpauth.rollernet.us
Replies: 2
Views: 1552

Re: Cannot connect to smtpauth.rollernet.us

A list of ports can be found on the Outbound Mail help page of the control center:
https://acc.rollernet.us/help/mail/outbound.php

Also keep in mind that IP addresses can become blocked if they are associated with too many failed username/password attempts.
by Seth
Thu Jan 30, 2020 6:09 pm
Forum: Support
Topic: Sporadic Login Failures with various clients
Replies: 3
Views: 1208

Re: Sporadic Login Failures with various clients

The concurrent connection count for a given IP+user pair is currently set to 25. I don't remember the last time we increased it, but it's never been decreased. I could try increasing it to 30. The catchall and your personal account would not be counted together; even though they're behind the same I...
by Seth
Wed Aug 28, 2019 6:40 am
Forum: General Discussion
Topic: DNS API - TXT record update
Replies: 5
Views: 3362

Re: DNS API - TXT record update

We can look into this.
by Seth
Mon Jul 22, 2019 11:46 am
Forum: Support
Topic: CAA Mandated by CA/Browser Forum
Replies: 16
Views: 7363

Re: CAA Mandated by CA/Browser Forum

Not yet.
by Seth
Tue May 28, 2019 8:20 am
Forum: Support
Topic: Host 'acc.rollernet.us' is blocked because of many connection errors; unblock with 'mysqladmin flush-hosts'
Replies: 3
Views: 1787

Re: Host 'acc.rollernet.us' is blocked because of many connection errors; unblock with 'mysqladmin flush-hosts'

I believe I've tracked this down to someone abusing the API interface, so I'm going to make some small adjustments to the API to hopefully address it.
by Seth
Sun Feb 24, 2019 10:21 am
Forum: Support
Topic: CAA Mandated by CA/Browser Forum
Replies: 16
Views: 7363

Re: CAA Mandated by CA/Browser Forum

I'm working on the last round of backend updates today before we progress to the next update that will add new record types.
by Seth
Tue Feb 05, 2019 11:17 am
Forum: Support
Topic: EDNS Compliance Issues
Replies: 3
Views: 1990

Re: EDNS Compliance Issues

We do of course plan to continue upgrading PowerDNS, but we are doing so in incremental steps without making large version jumps because we need to make sure DNSSEC enabled zones don't break in the process. It's more critical to us to continue serving zones uninterrupted. When we perform an upgrade ...
by Seth
Tue Feb 05, 2019 10:57 am
Forum: Support
Topic: EDNS Compliance Issues
Replies: 3
Views: 1990

Re: EDNS Compliance Issues

Our servers do support EDNS properly (no firewall inspection, no TCP blocking), but appear to fail the ednscomp test because of how it performs the tests.

The bug is noted here:
https://github.com/PowerDNS/pdns/issues/6806
by Seth
Mon Jan 21, 2019 3:43 pm
Forum: Suggestion Box
Topic: TLSA record support
Replies: 6
Views: 10089

Re: TLSA record support

I just noticed while working on other Primary DNS stuff that TLSA wasn't listed under the supported record types in the help docs. It's in there now.
by Seth
Sun Dec 16, 2018 9:26 pm
Forum: Support
Topic: Client SSL cert
Replies: 1
Views: 1624

Re: Client SSL cert

They haven't ever been set to send a client certificate on the SMTP side, no.

What's the intended goal?