Search found 333 matches
- Thu Jan 20, 2022 7:48 pm
- Forum: General Discussion
- Topic: DNS API - TXT record update
- Replies: 6
- Views: 7959
Re: DNS API - TXT record update
I have been working on implementing RFC2136 DNS UPDATE instead, since I actually need that for myself when I ran into wanting to set up Let's Encrypt with Home Assistant, and it only supports some pre-selected "big guys" or the RFC2136 method for DNS challenge.
- Thu Jan 20, 2022 7:40 pm
- Forum: Support
- Topic: CAA Mandated by CA/Browser Forum
- Replies: 17
- Views: 12505
Re: CAA Mandated by CA/Browser Forum
CAA records are now available in Primary DNS.
Probably too late for some people who gave up waiting, I know, but nevertheless it's done.
Probably too late for some people who gave up waiting, I know, but nevertheless it's done.
- Fri Dec 24, 2021 1:47 pm
- Forum: Support
- Topic: SPAM settings for hosted mail
- Replies: 1
- Views: 385
Re: SPAM settings for hosted mail
It will still reject if it scores higher than the Maximum Allowed Score (set to 20 in your screen shot), so if you want to be sure nothing is rejected you can change the Maximum Allowed Score to something like 100.
- Mon Nov 08, 2021 10:32 am
- Forum: Support
- Topic: Cannot start TLS: handshake failure
- Replies: 4
- Views: 1822
Re: Cannot start TLS: handshake failure
Email your account name and the domain with the problem to support@rollernet.us we can look in our logs.
- Wed Nov 03, 2021 7:28 am
- Forum: Support
- Topic: Cannot start TLS: handshake failure
- Replies: 4
- Views: 1822
- Mon Oct 18, 2021 1:17 pm
- Forum: Support
- Topic: Server thinks I am sending spam?
- Replies: 2
- Views: 1990
Re: Server thinks I am sending spam?
We are seeing an error message that your IP is listed on the Spamhaus eXploits Blocklist (XBL) for malware and/or a botnet C&C server.
The Spamhaus link will be in the error message, but if your mail client doesn't show errors from the server we can email it to you.
The Spamhaus link will be in the error message, but if your mail client doesn't show errors from the server we can email it to you.
- Fri Oct 15, 2021 10:31 pm
- Forum: Suggestion Box
- Topic: DKIM?
- Replies: 6
- Views: 6739
Re: DKIM?
If you would like to try using DKIM, please send us the following for every mail domain you want to have DKIM signatures when using Outbound Mail: domain= selector= privatekey= This private key and selector will be used to DKIM sign emails submitted from your account that match the domain. At this t...
- Mon Oct 11, 2021 9:26 am
- Forum: Support
- Topic: TLS Certificate error
- Replies: 3
- Views: 1832
Re: TLS Certificate error
Thanks for posting the step-by-step instructions.
- Mon Oct 11, 2021 9:18 am
- Forum: Suggestion Box
- Topic: DKIM?
- Replies: 6
- Views: 6739
Re: DKIM?
I suppose I can just set it up in the back end and have everyone email us their private DKIM key for now. The real delay is that we have to change jQuery versions (not because we need anything in newer versions but because PCI compliance simply tags it as "too old") which broke basically e...
- Wed Oct 06, 2021 1:02 pm
- Forum: Support
- Topic: TLS Certificate error
- Replies: 3
- Views: 1832
Re: TLS Certificate error
On September 30th 2021, the old Let's Encrypt cross-signed root certificate expired. The error message indicates that your system doesn't have the current root certificate installed, which you may need to do so manually if the system is very old or hasn't had updates applied that include current set...
- Sun Dec 13, 2020 2:20 pm
- Forum: Suggestion Box
- Topic: 2 factor with google?
- Replies: 3
- Views: 10478
Re: 2 factor with google?
Email your key IDs to support@rollernet.us with your account name.
- Sun Dec 13, 2020 2:17 pm
- Forum: General Discussion
- Topic: Two factor authentication
- Replies: 7
- Views: 12084
Re: Two factor authentication
Yubikey can be enabled in Roundcube webmail under Settings -> Server Settings
For the account control center email your key IDs to support@rollernet.us with your account name.
For the account control center email your key IDs to support@rollernet.us with your account name.
- Mon Nov 16, 2020 3:20 pm
- Forum: Support
- Topic: Recent outage of all mail
- Replies: 5
- Views: 3521
Re: Recent outage of all mail
It seems that your DNS is messed up, as you may have guessed. Unfortunately there's nothing we can do to fix that since we aren't hosting your DNS. Have you contacted your hosting service and registrar and informed them of the issue? If you're having problems with your current DNS host you could try...
- Sun Jul 19, 2020 2:03 pm
- Forum: Support
- Topic: SMTP on 587
- Replies: 3
- Views: 2631
Re: SMTP on 587
The short answer is you don't. Mail servers of the world expect port 25.
We have our SMTP Redirection service to accept mail, queue it, then send it to you on a different port when port 25 is blocked.
We have our SMTP Redirection service to accept mail, queue it, then send it to you on a different port when port 25 is blocked.
- Mon Feb 03, 2020 12:05 pm
- Forum: Support
- Topic: Cannot connect to smtpauth.rollernet.us
- Replies: 2
- Views: 3462
Re: Cannot connect to smtpauth.rollernet.us
A list of ports can be found on the Outbound Mail help page of the control center:
https://acc.rollernet.us/help/mail/outbound.php
Also keep in mind that IP addresses can become blocked if they are associated with too many failed username/password attempts.
https://acc.rollernet.us/help/mail/outbound.php
Also keep in mind that IP addresses can become blocked if they are associated with too many failed username/password attempts.